You want to secure your place at #VOLT2020, but you cannot finance it just as yet? We have good news: you have the chance to purchase any tickets or services from our webshop in instalments and pay for them over up to 6 months.
Let’s see how the whole process will look like:1. If you add tickets and items to your basket over the total value of € 75, you will be able to select the "Payment plan" payment option during your checkout in the webshop. If you do so, all the details of your payment plan will be listed. At the end of the checkout you will only need to pay for the first payment part (plus the handling fee).
2. After the successful transaction the remaining payment parts will be withdrawn from your bank card monthly. The same bank card is used for the transaction, so please make sure it will be ready for the payments. If any of the payment parts cannot be withdrawn from your card, we will send you 2 reminder emails before taking any actions.
3. If everything goes as planned, and all the payment parts are paid, we will send your tickets and items you bought via email.
What if you change your mind?
You may withdraw from the purchase by sending an email to email@example.com after the first, but before the last payment has been made. In which case VOLT will reimburse the amount of your already made payments on your bank card (used for these transactions, except the amount of the first payment including the handling fee, as retention money).
What if you cannot pay all parts?
If the payment parts cannot be withdrawn from your bank card when it is due, then VOLT informs you in email, and tries to withdraw them from your bank card three days later. If the second attempt is also unsuccessful, then VOLT informs you again in email, and tries to withdraw them from your bank card a further three days later. After the third unsuccessful attempt VOLT may withdraw from the purchase. If the payments can no longer be withdrawn from your bank card because of reasons beyond your control (e.g. the card has expired) but you would still like to continue to make the payments you can complete the process through paylinks or bank transfers. For exact details please contact us at firstname.lastname@example.org and we’ll inform you about what you have to do exactly.
In case you have any further questions regarding the payment plan, please let us know via emailing. Please also note that these are just guidelines to help you. Our GCTC is available here in case you would like to check legal terms and conditions of your purchase.