Contact, helpdesk

Before contacting us, please make sure to check the website, festival guide first.
By doing so, you can limit the amount of mails and raise the reply time for questions which cannot be found at the website.
No answer found anywhere?
Then, we are always here for you on the following email addresses:

for general enquiries about tickets, accommodation, program, services, travel, etc

for specific/technical issues with your ticket, or our webshop

for partnership offers or inquiries

If you have press/PR related questions or requests please head to the Press area